Privacy policy
The data controller for data collected on appart.dellys.fr is Démo Locations (société fictive), 1 rue de l'Exemple
62100 Calais (contact@appart.dellys.fr).
Data collected
- Booking and customer account: last name, first name, email, phone, address, number of guests, dates of stay, messages exchanged.
- Payment: card and PayPal payments are processed by PayPal; we do not store any card number. For bank transfers, we keep the reference and amount.
- Contact form: name, email and message.
- Arrival check-in: name and contact details of the main occupant, proof of electronic signature (date, IP address) and, if requested, a copy of an identity document, deleted automatically 30 days after departure.
Purposes and legal bases
- Managing your booking, stay, rental agreement and invoice (performance of the contract).
- Meeting our legal obligations: accounting, registration form for foreign guests, tourist tax (legal obligation).
- Sending you useful information about your stay and, if you agreed, a returning-guest offer (legitimate interest or consent).
Recipients
Your data is intended for the website manager and the landlord of the booked accommodation. It may be shared with our technical providers (hosting, email delivery, payment) only as needed for their service. It is never sold.
Retention period
Booking data is kept as long as needed to manage the stay, then 10 years for accounting records. Customer accounts inactive for 3 years are deleted. Contact messages are kept for 3 years at most.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@appart.dellys.fr. You may also contact the French data protection authority (CNIL, www.cnil.fr).
Cookies
This website only uses cookies needed for it to work (session, language, cart). No advertising cookies are used.
Last updated: 04/11/2026